Chandler Macleod Group Consulting comprises the respected brands of ompAssess, Chandler Macleod Consulting, the Mettle Group, Proteus and PDI Ninth House. We are specialists in the delivery of client solutions, including organisational and individual assessment, culture and leadership development, training, and career transition management. An opportunity exists to join the team based in Sydney's CBD mainly to support Chandler Macleod Consulting.

As our Professional Services Coordinator, you will be responsible for:

Candidate and Client Care:

* Managing the telephone booking process
* Sending out confirmation emails
* Resolving candidate queries
* Keeping candidates informed of any issues, changes etc
* Managing the candidate feedback booking process
* Test administration
* Fielding external client queries
* Keeping internal clients (Consultants) informed and supporting then in the delivery of consulting services as required
* Keeping external clients informed e.g. when there are delays with candidate bookings

Test Administration and Resourcing

* Formal administration of tests and reports
* Debriefing candidate at the end of the assessment centre
* Scoring tests/generating reports
* Work flow management to consultants and management of appointments
* Filing

To be successful in this pivotal role you will be one of those rare people who enjoys multi-tasking but can also attend to detail, who is outgoing but can also focus on a task independently, and who is mature, patient and friendly. You will also possess the following essential qualities:

* Excellent written and verbal communication
* Strong time management and prioritisation skills
* Proven customer service and strong interpersonal skills
* A genuine interest and desire to help others
* Reliable, quality focused approach
* Team oriented, 'can do' and flexible outlook
* General administration experience
* Experience in a role where confidentiality is critical
* Strong Microsoft Office skills

The person who secures this role will join a high performing, supportive and friendly team, and have their effort and commitment recognised and rewarded.