Job details

Listed 2 September 2010
Loss Recoveries - No collections experience required

Melbourne
Establish your career working in a international finance company. Grow, develop and learn essentials skills to make your growth a reality.

A role is available to work in late stage collections commencing in September for mature minded individuals that are looking to problem solve and develop their existing skill sets.

In this role you will be working on different products including motor loans, personal loans, credit cards and retail finance. You will be contacting customers that have made minimal payments on the product. In this role you will use your strong negotiating skills to determine a suitable solution for the customer and the company.

The challenge of this role is taking the investigation of the account to the next stage. You will be required to use your skip tracing and problem solving skills to locate customers that have not been contactable for some time and you will have to navigate between different computer applications to find details relevant to the case.

This position is suited to someone that is looking for a challenge every day, will test your problem solving skills but also a role that is very rewarding. You will have excellent communication skills and strong problem solving skills to be able to be successful in this role.

In return you will be offered a lucrative salary with bonus structure, onsite facilities and the opportunity to progress and develop your career. Training is an essential part of this role and you be trained to suceed.

We are looking for candidates with call centre experience but collections experience is not essential to be considered for this role. You need to be motivated for a challenge and to strive in a fast paced environment.

We will have a variety of rosters available ranging from day shift, afternoon shift and some weekend rosters (not Sunday)

If this is a role you must have apply online today.

Please note for this position you must be an existing permanent resident or Australian Citizen.



Profession: Banking & Finance
Sector: Private
Role: Other
Work Type: Full Time
Reference Number: 8a6d1eeb-8969-40b9-bbd7-60ae59309eef


Contact Details: Name:Tiffany Lukic, Email:tlukic@ipa.com.au Phone:03 9252 7838 Public Transport:

Only People with the right to work in Australia / New Zealand may apply for this position.

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