An established general insurer has an outstanding opportunity to develop and implement strategies on managing large loss property claims and complex property claims to ensure client service is being met. The role also entails ensuring repairs and/or settlements of claims are actioned within a timeframe.

Key Responsibilities

• Responding to claims enquiries from Clients/Branches/Service Providers and Third parties.
• To manage claims in accordance with the Business Practices Manual/Claims Manual and Claims procedures
• Maintain good client and colleague relations by speedy and efficient processing of claims in a fair and just manner
• To minimise the cost of claims by applying the correct interpretation and procedure to claims lodged and ensuring they are processed efficiently.
• Controlling the process of claim files to finalisation including analysing original claim forms, vetting supporting documentation, appointing builders, repairers and assessors, following up clients, assessors and repairers about progress of claim and informing clients / Area Managers of decision and / or problems

Insurance qualifications in CERT IV insurance studies (or compensating work experience)

Work Experience:

• Minimum 5 years claims experience
• Minimum 3 years claims experience in large loss and/or complex claims

Please apply by sending your updated resume Amit Kumar on akumar@alliancerecruitment.com.au or to discuss in greater detail call on 07 3051 3611. I welcome your call.