THESE OPPORTUNITIES WON'T LAST Aegis is working with one of of Australia???s leading financial companies, they are recruiting Inbound Customer Service consultant to work in their state of the art contact centre.
The role involves taking inbound calls and responding to complex credit, account and billing enquiries. You will also be comfortable providing customer focused solutions (needs based soft selling). WHAT'S IN IT FOR YOU? - Full Time Hours (35 paid hours per week) with your choice of Casual ($22.71 per hour + super) or Perm ($18.93 per hour + leave entitlements + super + penalty rates for nights and weekends)
- Uncapped commissions
- Rotating roster - must be flexible to be rostered between the hours of 6am to midnight - Monday to Sunday
- 7 weeks paid training - start date 29th March
- Rewards and Recognition including food days and centre competitions with prizes
- Good strong culture, supportive Centre from a management and client point of view, focus on development, coaching and leadership
- Professional call centre
- Opportunity for perm staff to complete Cert III
You will have: - Preference previous call centre experience - soft selling skills highly desirable
- A passion for providing exceptional customer service
- The drive to exceed targets and desire to earn commission
- A strong sense of rapport building
- Self motivation
- Team player
- High attention to detail
- Good computer skills
To secure this fantastic opportunity you must be an Australian Citizen or Permanent Resident and have the relevant experience. You will also be required to undergo a National Police Check. For a confidential discussion please call Lucy Hill on 03 86329926 or Joanne Gay on 03 86328507. Due to the high volume of applications only candidates who match our client requirements will be contacted. |